No Refunds or Exchanges.
As per the Shambhala Music Festival Terms and Conditions agreed to at the original time of purchase, no exchange or refunds on tickets, including if the event is terminated early, cancelled due to extreme weather, forest fire, acts of nature, government regulation or other conditions beyond the control of Shambhala Music Festival Ltd.
Please ensure that you will be able to attend the festival BEFORE purchasing your tickets.
If you purchased a Refundable-Booking add on, please complete the steps of the form application here: refundable.me
Please note, Shambhala Music Festival does not offer refunds on orders that are no longer wanted or needed. Only if you meet the eligibility requirements and provide the proper documentation will your refund application be approved. Please check the Terms & Conditions before applying: https://www.refundable.me/extended/en/
For more information, please reach out to us at sales@shambhalamusicfestival.com and our dedicated Customer Service team would be happy to help!